support_agent Support Center

Harmony Tracker Support

Find answers to common questions or reach out to our team.

Quick Help

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Getting Started

Download the app, create an account, and set up your first tracker. You can use Harmony Tracker solo or pair with a partner using a 6-digit code.

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Partner Connection

To pair with your partner, go to Settings and tap "Partner Connection." Share your 6-digit code or enter theirs. Both partners must have the app installed.

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AI Coach Nova

Tap the Nova icon to start a conversation. Choose a mode: advice for guidance, analysis for message review, coaching for exercises, or reflection for conflict resolution.

Frequently Asked Questions

How does Nova work? expand_more
Nova is an AI relationship coach powered by GPT-4. She understands relationship dynamics and communication patterns. You can chat with Nova in four modes: advice mode for general relationship guidance, analysis mode for reviewing conversations you paste in, coaching mode for guided exercises and prompts, and reflection mode for processing conflicts constructively. Nova learns your context within each conversation to provide personalized support.
What types of trackers can I create? expand_more
Harmony Tracker supports four tracker types. Streak trackers help you build consistent daily habits (like saying "I love you" every day). Counter trackers count occurrences of specific events. Timer trackers measure time spent on activities like quality time or date nights. Negative Event trackers help you become aware of patterns you want to reduce, like arguments or missed commitments.
How does partner pairing work? expand_more
Go to Settings and tap "Partner Connection." The app generates a unique 6-digit code. Share this code with your partner, or enter their code to connect. Once paired, you can share specific trackers, view each other's progress on shared items, and both access Nova with shared context. You can unpair at any time from the same settings screen.
Is my relationship data private? expand_more
Absolutely. We treat relationship data with the highest level of care. Your tracker data, conversation logs with Nova, and any messages you paste for analysis are encrypted in transit and at rest. Only you and your paired partner (if applicable) can see shared data. We never sell your data or use it for advertising. AI conversations are processed by OpenAI but are not stored long-term by their systems. See our Privacy Policy for full details.
What languages are supported? expand_more
Harmony Tracker is available in English and Korean (한국어). The entire app interface, including Nova's AI coaching responses, is fully localized in both languages. Your device language setting is detected automatically, or you can manually switch in the app settings.
How do iOS widgets work? expand_more
Long-press your home screen and tap the "+" button to add a widget. Search for "Harmony Tracker" and choose from available widget sizes. Widgets display your active streaks, tracker progress, and recent milestones. They update automatically throughout the day so you can stay motivated at a glance without opening the app.
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Still Need Help?

Our team typically responds within 24 hours.

send contact@pookieb.com